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Scrumtime

Privacy Policy

Last updated: 25 October 2026

This policy explains how Scrumtime handles personal and business information when you use our website, applications, and support channels.

Information we collect

Most information we hold is provided by you when you use Scrumtime, including business settings, client or employer contacts, projects, time records, invoices, receipts, and tax-planning inputs. You can edit or delete any information we hold at any time.

We also receive basic account and profile details from Google or Apple, and subscription or billing metadata.

We do not collect payment-card details or banking-login credentials. Bank payee details are stored only to display payment instructions on invoices; Scrumtime does not use them to initiate payments.

How we use information

We use this information to provide and secure your workspace, generate invoices and reports, process receipts, manage subscriptions, respond to support requests, and improve service reliability.

When you choose to send or share an invoice, its intended recipient receives the information included in that invoice.

Service providers and sharing

We use AWS to host and secure application data, Google and Apple for sign-in, Stripe for subscription billing, and AWS Textract when you request receipt analysis. These providers process information only as needed to provide their services.

We do not sell personal information. We may disclose information where required by law or to protect Scrumtime, our users, or others from fraud, abuse, or security threats.

Optional workplace automation

When you save a client or employer workplace, its address, map pin and radius are stored with that client or employer in your account and sync across your devices. Saving a workplace does not enable location tracking. You choose separately whether to enable detection on each phone; live location histories are not uploaded.

On the web, address searches send the query and your network address to Photon, hosted by Komoot. Map requests send the viewed map area and your network address to OpenStreetMap. Search runs only when you request it. You can choose the workplace pin on the map instead.

Where workplace automation is available, it is optional. Enabling it requires your device’s location permission so the app can detect arrival at or departure from your chosen workplace, including while the app is in the background, and update time and office/remote records.

You can keep using manual time tracking without enabling location access. You can turn off automation and change location permissions in your device settings. Automatic records may be delayed or inaccurate; review and correct them before using them for billing.

Security

We use authentication, access controls, encryption in transit and at rest, private document storage, and restricted operational access to protect information. No method of transmission or storage is completely secure, so please keep your account credentials and connected devices secure.

Retention and deletion

We keep your information only until you delete it or request account deletion. When you request account deletion, our deletion process removes invoices, receipt records, document object versions, and other information associated with your account. Scrumtime does not keep a separate financial-document archive after deletion; export and retain any records you need before requesting deletion.

You can start account deletion at /account-deletion.

Your privacy rights

You may ask to access, correct, export, or delete your information. You may also have additional rights under applicable privacy law, including the right to complain to your privacy regulator.

To make a privacy request, email support@scrumti.me. We will need to verify your identity before acting on a request.

Changes to this policy

We may update this policy when our practices or legal obligations change. We will publish the updated version here and change the “Last updated” date.

Contact

For privacy questions or requests, contact Scrumtime at support@scrumti.me.